At Minimal Delay we treat your information with the same care we put into our work. This policy explains what we collect, how we use it, and the choices available to you. If anything here is unclear, just email us — we'd rather have a conversation than hide behind legal language.
What we collect
We collect only what we need to provide our services and respond to inquiries:
- Contact form submissions: your name, email address, subject, and message — used solely to respond to your inquiry.
- Email correspondence: any information you choose to share when you write to us.
- Project information: for active clients, the assets, copy, and details needed to deliver your project.
- Basic server logs: standard request data (IP address, browser type, page accessed, timestamp) retained briefly for security and performance monitoring.
What we don't collect
We do not use third-party advertising trackers, behavioral analytics, or marketing cookies on this site. We don't sell, rent, or share your information with anyone for marketing purposes — full stop.
How we use your information
- To respond to your inquiry or message.
- To deliver, maintain, and improve services you've engaged us for.
- To send service-related communications (project updates, invoices) for active clients.
- To comply with legal obligations or respond to lawful requests.
Cookies
This site uses only the minimum cookies needed for it to function. We don't load advertising trackers or third-party analytics that profile you across the web. Fonts are loaded from Google Fonts, which may set basic cookies as part of that service.
Third parties
A few well-known services help us operate:
- Google Fonts — for typography. Subject to Google's privacy practices.
- PayPal — for purchases of bundled service packages. Payment details are handled directly by PayPal; we never see or store card data.
- Our hosting provider — for serving this website. They have access to standard server logs.
We never share your information with third parties for their own marketing purposes.
How long we keep your information
Contact form submissions are retained as long as needed to respond to and follow up on your inquiry — typically no longer than two years. Active client information is retained for the duration of our engagement plus any period required by tax or legal obligations. You can request deletion of your information at any time.
Your choices
You have the right to:
- Ask what information we have about you.
- Request that we correct inaccurate information.
- Request that we delete your information (subject to any legal retention requirements).
- Opt out of any non-essential communications.
To exercise any of these rights, email us at info@minimaldelay.com.
Security
We use reasonable technical and organizational measures to protect your information, including HTTPS encryption, restricted access, and security headers on this website. No system is perfectly secure, but we take this seriously and respond promptly to any incident that affects your data.
Children
Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.
Changes to this policy
If we materially change this policy we'll update the "Last updated" date above and, where appropriate, give you advance notice through our website or by email if we already correspond with you.
Contact us
Questions, requests, or concerns about this policy?
Minimal Delay
Royal Palm Beach, Florida, USA
info@minimaldelay.com
+1 (645) 242-2032